DIAMOND CERTIFIED COMPANY REPORT
Vantreo Insurance Brokerage
Hodges Insurance Services, Inc. provides a variety of health, dental, life and disability insurance policies for employee groups of all sizes in Alameda, Sonoma, Contra Costa, Marin and San Francisco Counties. The company also offers employee benefit consultations and helps businesses achieve full online capabilities to handle aspects such as COBRA, FMLA, additions, deletions and billing administration. Most of its employees have been with the firm for more than 10 years, and they can perform orientations and services in both English and Spanish.
Owner David Hodges has more than 25 years of experience in the insurance industry. Prior to establishing Hodges Insurance Services, he spent time working as an actor and learned valuable skills that he found could be applied to other industries. “I realized that one can’t react appropriately until one truly listens to what is being said,” explains Mr. Hodges. “My acting training allows me to filter information and find solutions that truly fulfill my clients’ needs.”
Company Philosophy
“We conduct our business according to certain standards of excellence: We put our clients first and handle each case individually. Our goal is to use our decades of experience and wealth of industry knowledge to create the best possible benefit plans for our customers. We always return their phone calls on the same day, and we thrive on solving their complex problems.”
Serving all of Sonoma, Marin, San Francisco, Alameda and Contra Costa counties including Santa Rosa, San Rafael, Sunset District, Oakland and Concord.
Health
Disability Income
Life Insurance
Retirement Plans
Dental
Vision
Blue Cross
Blue Shield
California Choice
Guardian
Health Net
Kaiser Permanente
Lincoln Financial
Met Life
Comparative Summary
Insurance companies are always looking for ways to discern themselves from their competition, and those that have earned the prestigious Diamond Certified award are already several steps ahead. Hodges Insurance Services, Inc. further differentiates itself by focusing primarily on one aspect of the insurance industry: employee benefits. “Ninety percent of agents who compete with us also do...
Frequently Asked Questions
Q: Can I call you if I have a problem with my insurance carrier?
A: "Yes. We ask all employers to call us rather than their insurance companies. Many insurance brokers will suggest calling an insurance carrier directly. If you call us, you’ll be talking to a person who’s been in the business at least 10 years...
Q: How accessible are you?
A: "We’re a full-service agency with staff on hand to answer questions and solve problems. As a top producer with most health insurance companies, we have direct contacts with service managers and can quickly resolve issues."
Q: How can you lower my insurance costs?
A: "We’re strong at determining innovative ways to keep costs down for employers while keeping benefits up for their employees."
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Industry Info
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A knowledgeable insurance broker can save employers money and hassle.
Exploring the vast network of employee health, dental, vision, life and retirement plans can be an overwhelming task. Changes in the insurance industry and variations in plans are constantly in flux and are affected by changes to local laws and a...
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Findings based on statistically reliable research from 200 surveys
Customer Satisfaction
Company Credentials
Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File
Customer Loyalty
100%
n = 200
Diamond Certified Qualification
Based on 200 customer surveys, we declare
Vantreo Insurance Brokerage
has passed all rating steps and has earned
The Diamond Certified Award
The Diamond Certified Award
No. 127
Continuously qualified since July 2002.
David Pak
Director of Ratings Research
American Ratings Corporation
Director of Ratings Research
American Ratings Corporation
Verbatim Survey Responses From Only Verified Customers
C. Verified Customer Name
"Their concern about their clients, and they are so good at keeping you abreast about things going on in the insurance business. I've been in business for 35 years, and they've been the best company ever."
Research conducted by American Ratings Corporation. Ratings Methodology
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Vantreo Insurance Brokerage
Survey Responses For
Vantreo Insurance Brokerage
Vantreo Insurance Brokerage: based on 200 unique customer surveys of these open ended questions.
Q1Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Customer Satisfaction Rating
Q2Survey Question: If you need this product or service in the future, would you use this company again?
Customer's Intent to Return
Q3 & Q4Survey Question: When you think about this company, what would you like to tell other consumers? What did you like best about this company?
Verbatim Customer Survey Response Based on Last Purchase Experience
C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They care about the clients."
"Their concern about their clients, and they are so good at keeping you abreast about things going on in the insurance business. I've been in business for 35 years, and they've been the best company ever."E.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They're fantastic. They always answer the phones, and they return my phone calls promptly."
"They are family operated. They even answered their calls when they were in Disneyland. That really surprised me."H.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"I think they give you a lot of options."
"Our relationship with them and their responsiveness"B.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"The personal service is very good. They answer your questions right away."
"They review all of your options, and they recommend one that has the most coverage at the least cost."F.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They offered a simple solution to our health insurance needs."
"The personal visit from David Hodges to our office"W.R. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Valerie and Emily are both great. They have a great customer service."
"I like dealing with them."E.W. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"David is probably one of the best guys to deal with. He is knowledgeable, reputable, very honest, and he delivers what he says."
"I like everything about their insurance company."D.F.A. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are friendly, helpful, and knowledgeable."
"They are knowledgeable."P.D.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very professional, friendly, and thoughtful. They really think about your issues and get back to you in detail. They are great people."
"They never get tired of helping you through something. When you don't understand something, they have all the patience in the world to go over it with you."M.S.D. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are knowledgeable and very helpful."
"I have used them for 22 years. They don't have a lot of turnover, so they are consistent."R.A.H. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are hospitable, efficient, accommodating, and they have provided my insurance services for the past 20 years."
"Accessibility, affability, and resolution of any insurance problems I have had"I.C.L. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Their customer service is very good. They are always on it. You never have to ask them twice for anything."
"I never have to worry about my insurance needs."B.&.S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very responsive to our needs, and they work hard for us."
"They are always there to watch out for our insurance needs and to make sure we get the best prices for the best insurance coverage."D.O.S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They do an excellent job for me, and they save me a lot of time and energy with the work they perform for me."
"The way they saved me time and energy, they did all of the work for me."Z.&.Z. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Use them."
"Customer service, they are very attentive."Q.H.D.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Quality service, good options to choose from, and very knowledgeable"
"Their service, they really treat you like family. We have used them for the last 10 years."L.F.R.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are incredibly helpful and just wonderful. They go above and beyond to meet all of our needs."
"They go above and beyond to meet all of our needs. We have been using them for over 10 years."L.C.C.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"It is a family run business. They are very helpful, courteous, and they go out of their way to try to resolve any concerns you may have."
"We have been with them for a long time. They really help you out a lot."W.M.S.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They're easy to work with, and they explain all the different policies to where we can understand them because some can be confusing."
"When I have a question, I get it answered right away."D.W.M. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Whenever I call, they act like they know who I am. No matter how busy they are, they always get back to me."
David F. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are delightful and people oriented. They have people skills. I am not just another number. They listen to what I need and want."
D.O.S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They aren't afraid to address issues. They get back to me promptly. They help with employees individually. They're great."
G.S.E. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Valerie is to die for. If we ask a question, she explains everything. Stewart is a great guy. He comes out and walks us through everything one hundred times, if that's what it takes. If we still don't understand, he'll do it again. They take the time and they are patient. I think they are just wonderful."
H.A.S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They were personable and quick. They handled my application quickly. They were courteous and wonderful."
K.K.P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They provide the complete package of personalized service."
M.D.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very receptive to any requests. They are accommodating and very professional."
M.C.F. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Flexible, good customer service, and reachable, they are extremely helpful and very professional. They have very good service all around."
N.C.N.G. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They answer my calls promptly and I get results from them when I call."
P.A.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I love them and they are always there for me. They are very professional and they have all of the answers. They always come through for me."
P.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service, they are super competent. We have used them quite a bit. They are very accommodating."
R.C.P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have the most incredible service and staff that I have ever worked with. They always return phone calls, they always help, and they are so knowledgeable. They are like a one-man band."
S.S.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very quick to get back to us when we have questions. They explain everything really well."
S.S.S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are comprehensive and accessible."
W.H. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"David is one of my best friends in the world after using his services. I have been using them for fifteen years. He treats my company as if it is his own."
Z.Z. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their personal service"
B.S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very knowledgeable. They know their business, and they're very helpful. They always return my calls."
B.P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They put our needs ahead of their own. They sold us an insurance policy that was the best for us, even though it was less profitable for them."
B.B.O.N.B. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service and knowledge"
C.L. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They really know their stuff. Whenever I call them with a question, they have all of the answers. They know all of the ins and outs of medical questions. They"
C.S.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their customer service is outstanding. They are responsive. If I have a question, and they don't know the answer, they are quick to look it up and get back to me. They talk to my employees one on one. Sometimes, insurance issues are hard to explain, so they take out the middle man. The direct contact takes the burden off of my human resources department which is an added benefit to the employee. I recommend them to everyone."
C.C.P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are knowledgeable about all aspects of the insurance industry."
D.L.T. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It seems like we have a lot of coverage in the areas that we need."
D.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're wonderful and fair. Their service, when there are questions, they stand behind their answers. David is great. They are the best insurance provider we've ever had. "
D.O.S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their personalization and the way they get my issues right, they are good at problem solving. They don't hesitate to take questions from my employees. I have recommended them to several people."
K.F.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are responsive, and they know what they're doing."
L.V.E.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"When I call with a question, they get back to me right away."
Q.H.D.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very smart about what they do. They will sit down and meet with us if we have any questions. They are very attentive and very knowledgeable."
S.S.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"If I have any questions, they get back to me the same day. They are on top of things."
W.S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are easy to get a hold of."
A.M.O.S.B. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Every time I've called with questions, they've been easy to deal with and answered my questions. They are very knowledgeable."
B.S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The whole staff is very helpful and responsive."
B.P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The depth of knowledge they have of their services"
B.B.O.N.B. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The people I work with are very knowledgeable and helpful. "
C.L. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very helpful and knowledgeable. When I call them, it is taken care of right then and there. There is no waiting. They take care of business. "
C.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We get what we bargain for. The service has met my expectations."
C.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Dave Hodges has a great personality and a good follow-through."
C.W.D.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The whole works, he has a good team. They are very effective."
C.S.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have great customer service."
F.E. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"When I ask a question, they respond right away with a detailed explanation. "
R.L.B.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very knowledgeable and responsive to my questions. "
R.H. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the fact that when I call, they answer and figure out the problem. "
S.H.C.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are careful, on time, and ahead of the curve when informing us of things. "
S.D.C.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personal service that they give, and they look ahead."
B.P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service"
C.P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like that they operate like a family unit, and they treat their clients the same way."
E.G. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very thorough, they respond quickly, and they care about us as clients."
G.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They respond quickly when I need them."
H.O.N.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're always there to help me. "
N.H.S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They take care of us and answer all of our questions."
R.R. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Client service"
S.L.C.S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their personal attention"
T.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very pleasant and on top of everything."
V.S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very helpful and nice to deal with."
W.D. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Good client service"
W.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They follow through well, and they are easy to deal with."
Joel A. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their availability"
Derek W. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They network and get involved. They are responsive"
Carol F. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They respond quickly"
James C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They do what is expected of them"
Robert F. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't have the time to continue with this"
Amanda C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are responsive"
Michael D. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The knowledge and patience"
Barbara R. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Friendly and professional"
Joy P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very nice and always respond when you need information"
Elinor P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They follow up with you, they make sure you understand the answer, they're very professional and courteous"
Paul H. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Knowledge and personality"
Laverne N. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They treat you as an individual"
Brian P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are experts at what they do, their depth of knowledge"
Tabitha W. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"How quick they are to respond"
Wally M. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We had some problems with one of our employees who needed special care insurance and they spent days and hours on the phone trying to make that happen"
Karen T. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We get service immediately from them, he spends the time explaining things, our questions are answered, he doesn't waste time"
Teresa P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Friendly attitude"
Anne M. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their office manner when you call, they take care of things immediately"
Lori S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They return calls promptly, they"
Margot W. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personal service, when I call I get answered, he really handles it"
Lezah J. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're very pleasant to work with"
Randy V. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Promptness to solving problems in the insurance industry"
Tom G. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Service. From the very beginning, they were very good in helping us to get set up"
M.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They have good customer service. They are always friendly and prompt."
"They know what they are doing."A.P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are efficient, straightforward, and very informative."
"The service and reliability"P.E.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are very helpful."
"If I have a question, I call them and get an answer."L.I.A.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They are trustworthy and competent."
"They are friendly and helpful."C.S.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their quick and knowledgeable response, if I email David after hours, he gets back to me."
C.H.R.F. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have always been responsive. I had a personal challenge awhile back. They were helpful and they met my needs."
F.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They really listen to me and treat me as an individual. They customize a plan to fit my needs."
H.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They have a really good follow-up. They usually return calls immediately. They are pretty accurate. We've been using them for fifteen years. They are really good people."
L.V.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are always there when we need them. When we have a question, they refer us to the right person or look into the matter for us."
M.A.W.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personal service and very quick response"
P.E.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I can usually get answers pretty quickly."
S.T.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Customer service, Dave makes himself extremely available. His staff is always readily available to assist when there are problems. Even if they can't come up with an immediate solution, they come up with a solution within hours."
B.A.A.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think Val is terrific and so is the whole group. They are good people."
B.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of their advice and their responsiveness"
P.S.I.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are easy to a get hold of, and they answer my questions."
J.E.D. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like just about everything, from the way they communicate information, to the way they help with following up. They look out for our best interests."
T.R.G. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their personal attention and the fact that help is just a phone call away"
A.C.G.F. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very thorough and prompt to respond."
A.F.C.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very responsive and supportive. They walk our insured employees through the process of utilizing the product. "
B.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer service, they get back to me on any issues I have. They are very helpful. "
B.R. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"David is concise and thorough with the information."
M.D.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've used them for many years. Valerie is always very helpful. "
M.C.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are customer service oriented. They respond to our questions and needs in a timely manner. "
H.D. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Friendly, helpful, and knowledgeable"
J.I.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their response is good, and their information is always detailed."
K.F.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like Dave. He comes out and takes care of our needs."
M.P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"It's a small and personable office. They also know our needs and desires."
O.P.S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I get to know the people on a one-to-one basis. They always get back to me quickly to answer my questions."
P.A.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Quick response time"
R.W.E. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Service"
T.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their service"
T.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Friendly and helpful"
Lenora R. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They answered my questions"
Robert B. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They try to give us the best rates"
Frederick B. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They can answer your questions"
Melvin M. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are responsive. You don't have to wait 2 or 3 days to get an answer"
Holly M. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't know"
Donna (. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are great at explaining and answering questions"
Stephen R. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They got us some pretty reasonable rates"
Russell H. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Easy to work with. Responsive and knowledgeable"
Jorge J. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"You can call and get an answer which is rare these days"
Bernice K. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are responsive and have good customer service"
Leslie L. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't really know. I guess they respond fast"
Monty C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are nice and work hard for the customers"
Dana W. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The customer support, they explain everything to you thoroughly"
Debbie J. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Respectful, professional and responsive"
Brad S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The service is good. They are professional and helpful"
Lyn K. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't know, maybe our Controller should answer that question"
Barbara M. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The response is always good"
Judy M. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are available"
Suzanne V. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They don't bug me"
Bruce R. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Very professional"
Sharon C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Informative, if they switch you to other companies, to save you some money, they let you know. You don't have to call them and tell them to do it. They're just fabulous"
Matthew S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I happen to like Mr. Russell, I think he has a good demeanor"
Bill O. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I like the fact that they provide information and solutions as opposed to sales pitches"
Ken W. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I get the feeling they're looking out for our best interests"
J.E.D. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"They have your best interests at heart."
"It is the service from the people. They are very nice."C.O. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their personal touch"
M.C.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personal contact"
D.B. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their ongoing customer service is excellent. Valerie Herrington is phenomenal. She responds extremely quickly, is always very accurate, and she stays on top of it. I really appreciate her and so do our employees. We've had a long relationship with them. We love them. "
H.O.N.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their knowledge of our specific industry needs "
W.R. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Knowledge"
E.D.T. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They try to get us the best product for the best price. "
T.S.S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"His assistant is very personable and helpful."
W.E. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Responsiveness"
Deanna A. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I guess they do a good job of keeping us informed"
Robert C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are professional and available"
Norma D. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Nothing really. I don't have too much communication with them"
Shawn D. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They spent time with us to answer our questions"
Esther F. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seem to care. They are quick about getting back to you"
Elke H. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are very informative"
Kylie K. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Professionalism"
Ruth M. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they are good at what they do"
Douglas P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't know if there's anything to like about an insurance company. It's just something you have to have"
Santiago S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are responsive "
Craig W. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Honesty, seems up-front. We hardly ever use him except as a reference for Blue Cross. But I guess he's still there, haven't seen or heard from him in 5 years"
James Y. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Helpful when you need them"
Russ L. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Prices"
Anne B. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I think they try hard to please the customers"
Patrick S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The personal service"
Barbara- H. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Their information given to us for the best insurance for our employees here"
Faith T. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They're responsive to our questions"
Jeff J. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"He has patience in explaining and answering the questions that I had"
Rick H. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are responsive and easy to contact"
Marlys L. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Personable service, they're on the ball"
Tina P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We only carried them for a short time, they were there when we needed them"
Corliss L. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I've known Dave from before, he's very personable, easy to work with and his staff is really strong"
Jeff B. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Not sure"
M.W.N.D. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:
"Availability, you can always get a hold of somebody."
"I think they are very personable and friendly."A.C.G.F. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They return phone calls."
A.B.P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They are convenient and available when I have questions."
R.H.C.C. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I would say they are personable and easy to approach. I also like the services offered."
I.R. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The plan saves our employees a lot of money. David and Valerie are very knowledgeable about the industry. "
H.D. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"Valerie is knowledgeable and easy to work with."
Bobby J. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They pay attention to what we want"
A.C.G.F. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They seek to communicate and keep in touch."
J.J.I. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"The quality of the product, and the customer service is good. When we contact them, they answer our questions."
A.B.P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"They provide good service."
Leslie S. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I don't have anything that I like best"
Don R. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"We know them so they're kind of friends of ours"
Dennis P. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:No
Q3 & Q4:"I like Dave and his one person-staff, Valerie's really easy to deal with "
Richard B. Verified Vantreo Insurance Brokerage Customer Name
Q1:
Q2:Yes
Q3 & Q4:"I have a life insurance policy with them. They never communicate with me, I never communicate with them"
