Independently Rated Highest in Quality
F i f t h
Consecutive Year
Originally Earned:
November 2013
We declare that Peninsula Parking HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #2088
(650) 564-3219

Rae Ann Reichmuth, Owner

Peninsula Parking provides a variety of transportation and parking management services for clients throughout the Bay Area. The company offers professional valet parking for all occasions and establishments of any size and nature, and its shuttle service provides transportation for corporations, special events and other destinations.

Owner Rae Ann Reichmuth says that in addition to Peninsula Parking’s diverse service capabilities, one of the keys to the company’s ongoing success is the professionalism of its highly trained staff, which includes a National Parking Association (NPA) Certified Parking Professional. “Anybody can park a car–it’s how you treat clients that makes the difference, which is why we invest so much into employee training programs. In the end, our professionalism and dedication to customer service really set us apart.”

In addition to valet parking and shuttle services, Peninsula Parking offers consulting and surveying to help businesses maximize the efficiency of their parking areas. Whether providing commercial parking solutions or valet services for private events, Operations Manager Jeff Blaser says the company’s ongoing success is a testament to the value it offers. “Our ability to organize our staff in efficient, cost-effective ways enables us to keep our prices competitive while providing a superior level of service.”

Company Philosophy

“We’re dedicated foremost to customer service and satisfaction, as represented in our company slogan, ‘Service is the Key.’ From our ability to provide innovative  parking solutions to the professionalism and dedication of our employees, we guarantee our clients will receive the best service for the best value.”

Serving the Bay Area

Valet Parking
Shuttle Service
Parking Management
Traffic Control
Car Wash and Detail
Consulting Services

Comparative Summary

Maintaining customer satisfaction is crucial for any business, but it’s even more important for valet parking companies that have earned the prestigious Diamond Certified award. For Peninsula Parking, the key to achieving and maintaining high levels of customer satisfaction is simple: make sure all its services are as comprehensive and detail-oriented as possible. “We’re known...

Frequently Asked Questions

Q: Are you properly insured?
A: "Yes, we’re completely insured and bonded. If you prefer, we can also offer additional insurance coverage for your event. It isn’t necessary, but some people like to have it to feel a little more secure.  "
Q: How do you handle pricing?
A: "Our proposals are specific to the parameters of each job. We don’t just give an hourly rate or a sum total; rather, each price is based on a variety of factors specific to the event. Our proposals are very detailed because we want each...
Q: How should I go about tipping?
A: "Many of our customers tip 15 percent based off the labor on the final bill, although some like to tip individual valets and other employees. When it comes to gratuity, all our tips are held by the event manager and split evenly among the sta...

Industry Info

When using a valet parking service, don’t forget that the company isn’t liable for theft or vandalism.
Most people assume their vehicles are safe from intruders when they’re with a valet parking attendant, but it’s important to remember that even though a valet service will do its part to ensure the security of your vehicle, it doesn...
Findings based on statistically reliable research from 150 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
99%
n = 150

Diamond Certified Qualification

Based on 150 customer surveys, we declare
Peninsula Parking
has passed all rating steps and has earned
The Diamond Certified Award
No. 2088
Continuously qualified since November 2013.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Tammy G. Verified Customer Name
"They were very responsive."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Peninsula Parking
(650) 564-3219
DCID6505965728

Mon – Fri: 8:30am – 5:30pm

Serving the Bay Area

Rae Ann Reichmuth, Owner
20
150
National Parking Association Certified Parking Professional
Liability Insurance, Workers' Compensation
National Parking Association, San Carlos Chamber of Commerce, San Jose Chamber of Commerce, Silicon Valley Chamber of Commerce
2006
Valet Parking, Shuttle Service, Parking Management, Traffic Control, Car Wash and Detail, Consulting Services
1,000
Commercial, Individual
On-Time Arrival Guarantee
San Mateo Valet Parking

Photo & Video Gallery

Survey Responses For

Peninsula Parking

Peninsula Parking: Average 9.4 out of 10 based on 150 unique customer surveys of customer satisfaction.
Tammy G. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are great, reliable, and we would definitely use them again."

"They were very responsive."

Marisa C. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable, the girl in the office was very prompt and responsive."

"The prompt, thorough communication"

Rachael T. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very accommodating and responsive."

"The valet guys were professional, on time, and understood what we needed."

Marj C. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Reliable, efficient and professional"

"Their prompt feed back "

Lisa D. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very flexible and adaptable."

"They are willing to run a really long way to get the cars from where they are parked, In the location I have my events."

Reena P. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were accommodating."

"They offered good service."

Suzie Q. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're always reliable and professional."

"Their reliability"

Cynthia H. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Good quality of work, great group of people, and they do a fabulous job."

"They are very personable and I have confidence in them."

Hillary B. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very organized, showed up on time, they were easy to work with and very professional."

"I was organizing an event and I was in charge of setting this up. Everything just went smoothly. "

Dave S. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were good and were very well organized."

"I didn't have to worry during the event they took care of everything."

Evan G. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable and they did a very good job."

"They were courteous, reliable, they did a good job and most importantly we had no problems at all."

Randall R. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very attentive."

"From the bringing of the process until the end, everything worked out well."

Patricia W. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would share the range of services that they offer."

"They are easy to work with and what we wanted got done."

Lisa Z. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were prompt, courteous and did a very good job."

"They were very courteous, it was a very hot day and they still did a good job."

Carmen D. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are friendly and reliable. They are there when you need them even if it is last minute."

"The arrangements were easy to make."

Gayle C. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The people I deal with are very personable, helpful, and everyone was polite."

"That they were dependable, and they were always on time."

Roxanne B. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them. They have a friendly staff, they are on time and the communication was very thorough."

"From the point that we received the service until the day of the event, the contact between us was always great."

Carolyn S. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were very professional, on time and helpful."

"They were convenient, and available when I needed them."

Lauren A. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are very organized and very professional."

"They are very organized and very professional. I thought they were fantastic."

Allison A. Verified Peninsula Parking Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were professional, polished, on time, and very friendly to the guests."

"It was a rainy night. They were self-contained, didn't ask for anything, and just braved the storm. It was nice that they were so unobtrusive. They were perfect. I'll use them every time I need that type of service."