Independently Rated Highest in Quality
E l e v e n t h
Consecutive Year
Originally Earned:
April 2007
We declare that Dig & Demo HAS QUALIFIED for and continues to meet the Ongoing Research and Rating Requirements for Diamond Certified® status.
Certificate #1068
(877) 312-3469
(925) 405-6946

Dig & Demo recently worked on this pool demolition/removal project.

Dig & Demo is a full-service, environmentally-friendly removal company that handles everything from simple debris removal projects to full-scale building demolition and site clearing projects. The company’s specialty is residential swimming pool removal, and it has removed hundreds of swimming pools across the Bay Area. Its self-owned equipment is set up with rubber tracks and tires for residential projects and varies in size to squeeze into any backyard.

President Chris Burd credits much of Dig & Demo’s success to its highly skilled and experienced employees, all of whom share his passion for worksite cleanliness. “We take our time and treat each site as if it was our own, which our customers really appreciate,” he says. “Our combination of industry knowledge and jobsite cleanliness really sets us apart.”

As a Bay Area Green Business, Dig & Demo is committed to preserving the environment through its business practices. The company recycles a minimum of 50 percent of all the materials it receives and donates usable items to Bay Area nonprofits.

Company Philosophy

“We understand that many of our clients have worked their entire lives to get their houses or pools, so we treat every job very seriously and take a detail-oriented approach that ensures quality results. We take the time to communicate with our customers and do whatever it takes to make sure they’re satisfied with our work.”

Serving the East Bay Area, including Oakland, Concord, Walnut Creek and Pleasanton

Demolition
Residential Swimming Pool Removal

Comparative Summary

Dig & Demo was created with one purpose in mind—to provide valuable hauling services at reasonable prices. Owner Chris Burd says his company achieves this goal by hiring only the highest-quality employees, using the best equipment available and always putting customers before profits. “Our customers choose us because they always know exactly what to expect—kind, courteous,...

Frequently Asked Questions

Q: How much will a hauling service cost?
A: "It depends on the job, but in every case we quote a price with no hidden costs."
Q: Do your crews speak English?
A: "Yes, our crews are English-speaking and easy to communicate with."
Q: Is your company insured?
A: "Absolutely. We carry all the required insurance, including workers’ compensation. We’re also fully licensed and bonded."

Industry Info

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Findings based on statistically reliable research from 271 surveys

Customer Satisfaction

Survey Question: On a scale of 1 to 10 how satisfied were you with the quality you received?
Chart.

Company Credentials

Workers Compensation
Liability Insurance
License Verification
Business Practices
Current Complaint File

Customer Loyalty

Survey Question: If you needed this product or service in the future, would you use this company again?
Chart.
97%
n = 271

Diamond Certified Qualification

Based on 271 customer surveys, we declare
Dig & Demo
has passed all rating steps and has earned
The Diamond Certified Award
No. 1068
Continuously qualified since April 2007.
David Pak
Director of Ratings Research
American Ratings Corporation

Verbatim Survey Responses From Only Verified Customers

Carol F. Verified Customer Name
"I would say their promptness, they were able to meet my target for demolition."
Research conducted by American Ratings Corporation. Ratings Methodology

Diamond Certified® Video Profile

Company Capabilities Table

Dig & Demo
(877) 312-3469
(925) 405-6946
(510) 592-4968
DCID8664285377
DCID9256828987

Mon – Sat: 8am – 5pm

Serving the East Bay Area, including Oakland, Concord, Walnut Creek and Pleasanton

Christopher Burd, Owner
13
15
993947
Liability Insurance, Workers' Compensation
Bay Area Green Business, Better Business Bureau
2000
Demolition, Residential Swimming Pool Removal
5,000
Residential and Commercial
Alameda Hauling

Photo & Video Gallery

Survey Responses For

Dig & Demo

Dig & Demo: Average 9.2 out of 10 based on 271 unique customer surveys of customer satisfaction.
Carol F. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I rebuild properties, and they are one of the best in the area that this property is in, so yeah, they were good."

"I would say their promptness, they were able to meet my target for demolition."

Steve D. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would say that they were transparent and honest about their process, and they stuck to the schedule."

"I think the speed of the job"

Bob M. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Very professional service"

"How quickly they got the job completed"

Ron H. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Nice guy and an honest company, I'm very happy."

"Professionalism"

George H. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I'm happy."

"The honesty of the first appointment"

James T. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I felt they were able to achieve what we wanted."

"The appointments went quickly."

Liam H. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are a good place to at least check into."

"The people"

Lisa L. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are responsive and helpful. They do good work. We didn’t have to ask them for any amendments. They were very knowledgeable and helpful. "

"The front office’s responsiveness and ability to get information"

Larry A. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"The guy who came out and discussed the job was helpful. If they need a pool removed, they are the go-to people. We had heard good things prior to hiring them and would be happy to recommend them to anyone."

"They were very straightforward and kept to the same date and price. They lived up to it. There was no upselling, no extra charges. They basically were there and did what they said as promised. "

Jackson B. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are reliable and cost effective. "

"The best thing is that they came on time as promised."

James B. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"Let me think. If I recall, they did a good job as promised. I remember that they did it within the same price and time. I gave them a bonus for keeping the same timeline and price. They were good about not asking for more, because it took longer and was more than expected. "

"I guess that they actually did not ask for more money, even though they technically could have."

Nathan Q. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They are responsive and knowledgeable. "

"Their knowledge of different soil and what they would be used for"

Al B. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did everything that they said they were going to do. I don't have a gripe with them at all."

"They were efficient. They showed up when they said they were going to show up. I wouldn't hesitate to hire them again."

Anne J. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"It's a really good value for the money."

"They kept on schedule and on budget. They kept their promises and even over-achieved."

David C. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They were efficient, quick, and honest."

"They got the job done on time, just like they said they would. They did their job just right, and I've recommended them to my friend."

Samantha R. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They did a good job. They showed up on time, and they finished on time. I appreciated that."

"I liked how good the service was. The person who showed up was very concerned for my plants, and he tried to save as many as possible."

Hailey N. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're reliable, flexible, and friendly. They and got the job done very quickly, and they're very accommodating."

"They're very competent and friendly people."

Patty R. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're very professional. They get the job done quickly, and they do it right."

"I like their experience and prior knowledge. They come in with so much experience. They know exactly what they're doing, and the trust factor is very high."

Phil G. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"I would recommend them."

"They were the lowest bidder. They gave me a good price, and they did the job."

Rick M. Verified Dig & Demo Customer Name
Q1:10 out of 10
Q2:Yes
Q3 & Q4:

"They're a very solid company. Chris was the one who I dealt with the most, and he was totally professional and dependable. They're great."

"The professionalism"