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Be a Good Customer
Be a Good Home Energy Audit Service Customer

It's your Marin County home energy auditor's responsibility to provide accurate auditing and assessments of your home's energy usage, including giving you information about upgrades and repairs that can make your home more energy efficient. You also play a big part in the success of your home energy audit and the resulting upgrades and changes, too.

Here are a few steps you can take to be a good customer when hiring a Marin home energy audit service in Marin County, including those in Ross, Belvedere, Corte Madera, Tiburon, Sausalito and Fairfax, or other parts of the Bay Area.

  • Be clear and upfront with the home energy auditing service. Let them know what you want from your home energy audit, the long-term outcome you’re expecting and specific ways they can satisfy your expectations.
  • Remember, a friendly smile goes a long way.
  • Before you hire a home energy auditor in Marin County, restate your expectations and goals, and reiterate to the home energy audit service representative your understanding of the agreement. Most problems with local home energy auditing services occur because of a breakdown in communication. By being clear about your expectations and theirs, you can avoid most conflicts.
  • Ask your home energy consultant if you should call to check on the progress or if he will call you with updates.
  • Be sure your contact has a phone number where they can reach you during your home energy assessment. The work will move along more smoothly if your home energy audit service can reach you for any necessary updates, questions or work authorizations.
  • When your residential energy assessor contacts you, return calls promptly to keep the home energy audit service on schedule.
  • Pay for the home energy audit promptly.

Why would you want to be a good customer? Home energy auditing companies in Marin County appreciate customers who are straightforward, honest and easy to work with.

Your good customer behavior sets the tone from your end and creates an environment conducive to a good working relationship with your home energy auditor. The process may well go smoother and any problems with your contractor may be more easily resolved because of the good relationship you've forged through your positive and open behavior.