Diamond Certified

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What to Ask References
What to Ask Clients of Good Cabinet Companies in Marin County

It is best to select a Diamond Certified cabinet maker because all certified companies have passed an in-depth ratings process that most other companies can't pass. If you want quality from cabinets in Marin County, you can have confidence choosing a Diamond Certified company. Diamond Certified reports are available online for all certified companies. And you'll never be fooled by fake reviews. That's because all research is performed in live telephone interviews of actual customers.

If you can't find a Diamond Certified cabinet company within reach, you'll have to do some research on your own. If you do, it's wise to call some references provided by your cabinetmaker.

Keep in mind, though, that references provided to you by the cabinet company are not equal in value to the large random sample of customers surveyed during the Diamond Certified ratings process. That is because references given to customers from companies are cherry-picked instead of randomly selected from all their customers.

If you do call references on your own, specifically ask for a list of the company's ten most recent customers. This will help avoid them giving you the names of only customers they know were satisfied.

Some questions you may want to ask references include:

  • If you live in a smaller towns such as Bolinas, Inverness, Point Reyes Station, and Terra Linda , did the cabinet contractors charge extra to travel to your home?
  • Did the cabinet company employees show up on time?
  • Did they clean up after completing the cabinet installation?
  • When you need new cabinets in the future, will you consider hiring this Marin County cabinet maker again?
  • Would you recommend this cabinet company to your friends and family?
  • Were you satisfied with the services from _(Marin County cabinet company name)_?
  • What type of cabinets did they do for you (i.e. custom cabinets, garage cabinets, wood cabinets, glass cabinets, bathroom cabinets, wall cabinets, specialty cabinets, cabinets for kitchens)?
  • Did the cabinet company you hired finish the work on time?
  • Did your cabinet contractor keep you up-to-date with the status of the project? Or did you have to call in order to get information?